REFUND POLICY
RETURNS
Beauty Training Mastery does not offer refunds or exchanges if you change your mind, so please make sure you select your items carefully. Gift cards cannot be returned and are not redeemable for cash.
Refund Policy – Beauty Training Mastery
At Beauty Training Mastery, we are dedicated to delivering premium education and mentorship experiences designed to elevate your skills, business, and confidence. Due to the nature of our programs, strict policies apply to protect the integrity of our offerings, resources, and time.
1:1 Mentorship Programs
All 1:1 mentorship programs are non-refundable under any circumstance. Your enrolment secures a dedicated time slot and personalised support. By completing your payment, you acknowledge and agree to this policy in full.
Online Training Courses
All online training courses are non-refundable. Upon enrolment, you gain instant access to digital content, intellectual property, and course materials. For this reason, we do not offer refunds or exchanges for any online training programs.
Group Mentorship & Intensive Programs
Group mentorship programs, intensives, and group coaching experiences are non-refundable. Your enrolment secures a limited space and contributes to the energy and success of the group container.
If you choose not to continue with your enrolled group program, your remaining funds will be held on file under your account and can be transferred to a future group mentorship program within 12 months. Please note: funds are not eligible for transfer to 1:1 mentorship or online training programs, and no partial refunds will be issued.
Once you have purchased your training, there are no refunds for change of mind or any other reasons.
ERRORS
Please ensure to check the product descriptions and your shopping cart before processing your order. If there is an error made, there are no refunds or exchanges once the item has left our warehouse.